Digital Goods Refund Policy

We offer NO refunds on purchase of our digital services and goods. However, since we deal with digital goods, we may honor requests for refunds for the following reasons:

Non-delivery of the product: If for any reason we fail to deliver your order within 30 days. Depending on the price of the product, https://toptiersoloads.com may require you to first submit proof that you have submitted a report to the mail service describing the missing item;

Download issues: You have problems that prevent you from downloading the product. https://toptiersoloads.com recommends that you contact the support team for your browser provider, as https://toptiersoloads.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer's issue with either their browser, firewall, or network;

Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.

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